Job description

Job Purpose:

This position is responsible for ensuring, planning, evaluating, and observing quality and safety of the products, RM, PM, in process, semi-final and final products,  that in order to reach high-quality product.

Main Tasks & Accountabilities:

General Responsibilities 

• Follow up and check the GHP of CPP, Farm, sales and logistic vehicles, depots, outsource warehouses.
• Follow up and check the environmental conditions and cold chain records in CPP, Farm, sales and logistic vehicles, depots, outsource warehouses.
• Ensure that the quality of the products is not affected during storage and transportation and inspect the affected products during the transportation and storage.
• Following up on the obstacles facing the MDC Departments in product safety and quality and developing initial and future solutions to them.
• Ensure that the " first-expired, first-out / first-in, first-out" system is practiced.
• Record keeping/Reporting: Maintain accurate and legible records.
• Complete customer regulatory and internal reports on a timely basis.
• Communication: Record information forwarded to or collected by quality assurance and report to the appropriate plant personnel in a professional and timely manner
• Sanitation Analysis: Collect and analyze environmental and sanitation related samples for compliance with company standard operating procedures. Record and report data
• Lab activities, check chemical, physical, and microbiological parameters.
• Follow up the progress of the plan prepared for pest control activities
• Create a knowledge awareness for company employees of the importance of quality certificates and their relationship to product quality
• Establishing an annual evaluation plan for the departments concerned with the food safety system (ISO) in the company.
• Identifying all departments' deficiency points and setting a time plan for their completion.
• Market study about the products availability and identity the market requirements.
• Establishing a mechanism for establishing and operating laboratories
• The application of laws, regulations and systems related to occupational health and safety.

Label approvals

• Get the content and nutrition fact information from product development.
• Implement them in the design which create by branding.
• Send sample from the product to the lab for chemical, physical & microbiological analysis and get the report.
• Check if all information in the artwork meets GSO standard.
• Send the artwork to the ministry for their approval.
• Then, send the artwork to the supplier in order to create the package.

Maintaining Reports

• Maintains a filing system and protects confidential customer information.
• Insert customer and account data by inputting text based and numerical information from source documents within time limits
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
• Maintain separate reports along with production process, stating with row ingredients report, lab testing unfinished products and final product analysis.

Analyzing data

• Performs high-volume data entry using word processing, spreadsheet, database, or other computer software.
• Reviews data for errors, missing pages, or missing
• Responds to requests to retrieve data from the database or electronic filing system.
• information and resolves any discrepancies.
• Performs regular backups to ensure data preservation.
• Uses basic office equipment (photocopy machine, facsimile machine, etc.)
• Maintains a satisfactory level of quality and productivity per department standards.
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Apply data program techniques and procedures and analyzing the same

Preparing Reports

• Prepare, compile, and sort documents for data entry.
• Verifies and logs receipt of data.
• Transcribes source data into the required electronic format.
• Transfers information from paper formats into computer files using
• Research and obtain further information for incomplete documents
• keyboards, data recorders, or optical scanners.
• Performs high-volume data entry using word processing, spreadsheet, database, or other computer software.
• Respond to queries for information and access relevant files

Additional Tasks

• Completes additional assigned tasks as required.
• Ensure proper use of office equipment and address any malfunctions
• Keep data up to date by corporate with QC/QA team

Main Contacts and Working Relationships

• Internal: All Department Heads and Line Managers.
• External: Stakeholders, customers, agencies etc.

Education Level –    Minimum Requirement

High Diploma , Associate’s or Bachelor’s degree in Biology, Chemistry, Food Science or related field preferred

Professional   Qualifications

• Professional certificate in quality is preferred
• Valid driver’s license

Work Experience

• Experience of 3 years in a similar position; Experience in dairy plant preferred
• Knowledge of chemistry/microbiology
• Familiarity with all applicable equipment and perform quality inspections on all related items
• Familiarity with and working knowledge of documentation required for quality testing and control procedures
• Being able to resolve technical issues

Job Specific Skills

• Testing and development 
• Critical thinking and complex problem-solving skills
• Knowledge of industry safety practices

Generic Skills

• Must be alert, strive for accuracy, and have ability to exercise independent thinking and judgment, be a self- motivator, and attention to detail
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
• Integrity, discretion and loyalty

Position Location 

To be based in Muscat and travelling to all depots in Oman